NAVA GmbH Privacy Policy
This privacy notice describes how your personal information is collected, used and shared when you use or make a purchase from hera-organics.com (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Website, we automatically collect certain information about your device, including web browser information, IP address, time zone information and some of the cookies installed on your device. As you navigate the site, we also collect information about the individual web pages or products you view, the websites or search terms that brought you to the site, and information about how you interact with the site. We refer to this automatically collected information as "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files that are stored on a device or computer and are often anonymous contain a unique identifier. More information about cookies and how to disable cookies can be found at http://www.allaboutcookies.org.
- "Log files" log actions on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages and date/time stamp.
- "Web beacons", "tags" and "pixels" are electronic files used to collect information about how you navigate the website.
For orders or start of order:
When you buy or attempt to buy something on the Site, we also collect certain information about you. This includes name, billing address, shipping address, payment information (including credit card numbers as well as third party information such as ApplePay or Paypal etc.), email address and phone number. We refer to this information as "Ordering Information".
The same applies to offline data and purchased marketing data/lists.
With "personal data" in this data protection declaration we refer to both device information and ordering information.
HOW DO WE USE YOUR PERSONAL DATA?
We typically use the order information we collect to fulfill orders that we receive through the website (including, but not limited to, processing your payment information, arranging for shipment, and sending you invoices and/or order confirmations).
Also we use this order information to:
Communicate with you;
Review our orders for potential risks or fraud and provide you with information or advertising related to our products or services, where consistent with your privacy settings stands.
Order and device information is also used for customer and product analysis. In addition, these can be used for analysis and for the purpose of marketing or marketing strategies.
We use the device information we collect to check for potential risks and fraud (in particular your IP address) and generally to improve and optimize our website (e.g. by analyzing how our customers navigate and interact with the website and to Evaluating the success of our marketing and advertising campaigns).
The device and order information can also be used for advertising purposes. We reserve the right to pass on your personal data to third parties or business partners.
We pass on your personal data to third parties who support us in using your personal data as described above. For example, we use Shopify to power our online store.For more information about how Shopify uses your personal information, please visit: https://wwwshopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. Further information on the use of your personal data by Google can be found here: https://policies.google.com/privacy?hl=de. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOR-BASED ADVERTISING
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted ads here:
[[
INSERT OPT-OUT LINKS FROM THE SERVICES YOU USE.]]
COMMON LINKS INCLUDE:
FACEBOOK – https:// www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en -us/resources/policies/personalized-ads
]]
You can also opt out of some of these services through the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not change our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
If you are a European resident, please also note that we process your data in order to perform contracts with you (e.g. when you place an order through the Website) or to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including Canada and the United States.
DATA RETENTION
If you place an order through the Site, we will retain your order information for our records unless you ask us to erase that information.
CHANGES
We may change this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.
CONTACT
If you need more information about our privacy practices, have questions, or want to make a complaint, please contact us by email at info@hera-organics.com or by post at the address below:
Stutzerstrasse 44, Merlischachen, Schwyz, 6402, Switzerland
